This policy explains how TIM Solar Ltd. processes personal data when you visit this website or contact us through it.

1. Controller

TIM Solar Ltd. (Тим Солар ООД), VAT No. 206597725, registered address: 19 Hristo Smirnenski Str., 2700 Blagoevgrad, Bulgaria (“TIM Solar”, “we”). Contact for data protection questions: a.dimitrov@timsolar.bg, +359 886 350 931.

2. Data we process

When you use the contact form we process the data you enter: full name, company, e-mail address, phone number, your message and your consent. When you write to us by e-mail or call us, we process the data you share with us. Our web server also processes technical data needed to deliver the website securely (IP address, browser information, time of access) in server logs.

3. Purposes and legal bases

• Answering your enquiry and preparing an offer – Art. 6(1)(b) GDPR (steps prior to entering into a contract) and Art. 6(1)(a) GDPR (the consent you give in the form).
• Operating and securing the website, including protection against spam – Art. 6(1)(f) GDPR (our legitimate interest in a secure, working website).
• Complying with legal obligations, e.g. accounting rules when an enquiry leads to a contract – Art. 6(1)(c) GDPR.

4. Recipients

Form submissions are delivered by e-mail to TIM Solar. Our hosting provider (SuperHosting.BG, Bulgaria) processes data on our behalf as a processor. We do not sell personal data and do not transfer it outside the European Economic Area.

5. Retention

We keep enquiries for as long as needed to answer them and for up to 24 months after our last contact, unless they lead to a contract or a longer retention period is required by law. Server logs are deleted automatically by the hosting provider after a short period.

6. Cookies and external services

This website uses only technically necessary cookies and does not use analytics or advertising cookies. Fonts, images, videos and the project map are served from our own server; no data is sent to Google Fonts or map services. Links to LinkedIn open LinkedIn’s website, where LinkedIn’s own privacy policy applies.

7. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and you may withdraw your consent at any time with effect for the future, by writing to a.dimitrov@timsolar.bg. You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).

8. Changes

We may update this policy when our website or the law changes. The current version is always available on this page. Last updated: 28 October 2026.